Confirmation & payment
All bookings are confirmed by email with an invoice for payment.
- 1
Submit booking & Receive confirmation
Fill in the booking form with your outfit choices, measurements, and event details. You will then receive confirmation of the availability of your outfit choices by email.
- 2
Invoicing and Deposit
An invoice will be emailed for the total amount covering the hire, postage and return. A deposit of $50 per outfit is payable immediately to secure your booking.
- 3
Payment of Balance
The balance of your invoice is payable 30 days prior to the date of your event.
Dispatch & Return
Your outfit arrives a week before the event. Try it on for perfect fit. Wear it to your event & return with the provided prepaid label. Leave the cleaning to us.
- 1
Delivered to your door
Your outfit is prepared, checked and delivered to your preferred address. You will receive a tracking number so you can keep an eye on its delivery.
- 2
Try on your outfit
Try everything on as soon as you receive your outfit. If there is an issue with the fit of any item, call the fitting team — we will sort it out before the event day.
- 3
Returning your outfit
Pack everything back into the box provided and attach the reply paid label. Lodge the box over the counter at any Australia Post outlet, the first business day after your event. Ensure you receive & keep the lodgment receipt provided by Australia Post.